According to a report by Freshworks, 88 percent of these employees use AI-powered software solutions with ease and estimate they could save two hours more than any other region in a work week.
Employees from other countries save only around three hours and 47 minutes a week.
“This study presents a fascinating overview of AI adoption globally. We’re particularly impressed by the high levels of usage and expertise in India and the Middle East,” Sandie Overtveld, Freshworks’ Senior Vice President & General Manager APJ & MEA, said.
The Global AI Workplace Report, which surveyed 7,000 professionals globally in HR, IT, customer services and support, finance and accounting, sales, marketing, and legal, said more than half — 54 percent —Indians admitted using free versions of online AI tools like ChatGPT. Globally, employees (30 percent) are concerned about where AI is pulling its information from.
Almost three-quarters (70 percent) of employees in India and the Middle East — mostly new hires —are expected to have some expertise with AI. This is in sharp contrast to the US (33 percent) and UK (32 percent), where there is far less of a need for AI specialists.
Almost all industry leaders are keen to adopt AI across their organizations. Globally, 46 percent of the employees said those who haven’t joined the AI bandwagon are already behind and most likely to fail in the future.